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Jordan: HR Manager, Temporary 6 month Contract (Subject to Review) - Jordan

Organization: War Child UK
Country: Jordan
Closing date: 14 Feb 2016

Title of Post: HR Manager 6 Month Contracts - subject to review depending on funding

Location: Amman Jordan

Responsible to: Country Director - Jordan

An Overview:
War Child UK is currently expanding its operations In Jordan in view of the continuing refugee crisis in the country. Many Syrian children lack services in child protection, psychosocial support and education, which War Child UK can help to address. The new position of HR Manager is critical in supporting War Child UK expansion in Jordan as an agency ready and able to respond to the needs of children. This role will be crucial is scaling up the staffing structure and putting the HR systems needed in place to implement a rapidly expanding programme.

Description of Role
We’re looking for a motivated and qualified individual whose role will contribute to:
• Manage the recruitment and selection process for new staff, growing from 30 - 100+
• Recruit for and develop a functioning HR team
• Review and update HR policies and procedures
• Ensuring issues related to human resources are resolved in a timely and effective manner

Job Description - Main Task and Responsibilities

2.1 Human resources administration & policy

  • Advise on, monitor, and present HR policies across the Jordan country programme
  • Update organisational HR policies and procedures in line with employment law and best practice
  • Develop and monitor Equal Opportunities & Diversity
  • Provide strategic advice on HR and facility management matters to the Country Director
  • Ensure that the National Staff HRM policies are in place and adhered to
  • Ensure proper HR administration with policies and practices are in line with local legislation
  • Support the senior management team with complex HR issues
  • Provide training, capacity building and guidance to human resources staff
  • Ensures consistent application and execution of War Child’s policies in hiring, termination, Disciplinary & Grievance
  • Advise on terms and conditions of employment

2.2 Staff management

  • Manage, develop and support HR staff through a performance-based line-management system, dealing effectively with any performance issues.
  • Delegation of roles, tasks and duties in order to achieve the objectives of the HR department
  • Manage staff by guiding, coaching, instructing and motivating
  • Develop staff within and outside the HR team
  • Advise on visas and travel arrangement bookings for UK and international staff
  • Book and arrange inductions, travel for any newly recruited international staff

2.3 Processes & reporting

  • Manage induction process for new starters, including briefings on Child Protection policy
  • Create and maintain staff folders and HR Database, ensuring compliance with data protection
  • Manage annual leave system and other staff leave
  • Manage performance management processes
  • Advise on disciplinary and grievance where required

2.4 Office Management

  • Ensure effective organisational administration structures are in place
  • Lead negotiations on and management of key facilities contracts.
  • Maintenance and management of office systems, equipment, and premises

Contractual Terms:

  • Position: HR Manager Contract length: 6 months, renewable depending on funding
  • Salary: Approximately 2,700 JOD per month (including social security contributions)
  • Leave: a maximum of 16 days annual leave per annum, or the pro rata equivalent for shorter contracts and One extra day of annual leave per completed year of service, up to 5 years Permit requirements: Must be eligible to work in Jordan Start date: 1st March 2016
  • Working Hours: Full time, 40 hours per week
  • Probation: 1 month
  • Responsible to: Country Director, Jordan
  • Working relationships: Head of HR, UK and HR team members, Jordan

Essential Criteria - Person Specification

3.1. Experience

  • Solid experience of HR management, with demonstrable knowledge and hands-on experience of best practice, policies and procedures
  • Knowledge of HR in the international charity sector, experience of working for an international non-governmental organization.
  • Previous experience of line management, and a strong understanding of the principles of good performance management, appraisal and development
  • Experience advising and processing benefit information and payroll
  • Excellent IT literacy in MS Office packages and organisational IT systems
  • Experience managing an office environment and external suppliers

3.2. Skills/Knowledge/Expertise

  • A result oriented and problem solving approach to work challenges
  • Excellent communication and interpersonal skills to deal with a variety of internal and external stakeholders and the ability to build effective working relationships
  • Able to process and articulate complexity in a clear and coherent way
  • Accurate, systematic, with an eye for detail
  • Able to work in a small, dynamic organization with limited resources
  • Flexible and willing to support others
  • Highly organized and a self-starter, with the ability to prioritize tasks and deadlines
  • Fluent in Arabic and English (written and spoken)

3.3. Competencies

  • Effectively plan, organize and manage resources
  • Ability to relate to and motivate staff effectively
  • Ability to exercise sound judgement and make decisions independently
  • Excellent problem solving skills

How to apply:

KEY DATES

  • Please submit up-to-date CV and cover letter/personal statement to email address: loumam@warchild.org.uk
  • All completed CV and cover letters/personal statments must reach War Child by midnight on Sunday 14th February 2016.
  • Due to limited resources War Child, HR will contact only the shortlisted candidates Interviews will take place week commencing 22nd February 2016
  • Any offer made will be conditional on receipt of 3 satisfactory written references. (from your most recent employer, any previous employer and a character reference). In case clarification is required after the receipt of complete reference forms, War Child reserves the right to telephone referees.
  • The successful applicant will be expected to provide a recent police criminal check from permanent country of residence, and be compliant and sign up to War Child’s Child Protection Policy. All prior to a final offer being made.

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